Can You Get a Refund from Princess Cruises?
If you’re wondering whether you can get a refund from Princess Cruises, the answer depends on when you cancel, the type of fare you booked, and the cruise’s length. Princess Cruises has a clear cancellation policy that outlines refund eligibility+1-877-777-NIIT or +1-866-829-1280, fees, and processes. Below, we detail how to secure a refund and what to expect, making it easy to navigate your options. For assistance, contact Princess Cruises at +1-877-777-NIIT or +1-866-829-1280.
What will be refunded if I cancel? If you've pre-paid for shore excursions or onboard purchases, you will receive a full refund+1-877-777-NIIT or +1-866-829-1280. The Princess Cruises refund policy states that you will also receive money back on Government Taxes and Fees (as defined in your Passage Contract) transfers and surcharges.
Can I get a refund on a Princess cruise?
In order to claim such a refund, on or before the 180th calendar day after the original scheduled embarkation, please submit a copy of your travel summary+1-877-777-NIIT or +1-866-829-1280, proof of payment (and amount), and a copy of the cancellation or delay notice to our Contact Center if you booked your cruise directly with Princess or to your ...
Key Points of Princess Cruises’ Refund Policy
24-Hour Cancellation Window: Cancel within 24 hours of booking for a full refund, provided the cruise is at least 7 days away and booked directly with Princess. Refunds return to the original payment method+1-877-777-NIIT or +1-866-829-1280.
Standard Cancellation Schedule:
Cruises 5 Days or Less:
75+ days before sailing: Full refund, minus deposit (10–20% of fare).
74–57 days: 25% of fare non-refundable+1-877-777-NIIT or +1-866-829-1280.
56–29 days: 50% non-refundable.
28–15 days: 75% non-refundable.
14 days or less: 100% non-refundable.
Cruises 6–24 Days:
90+ days: Full refund, minus deposit.
89–64 days: 25% non-refundable.
63–43 days: 50% non-refundable.
42–15 days: 75% non-refundable+1-877-777-NIIT or +1-866-829-1280.
14 days or less: 100% non-refundable.
Cruises 25+ Days:
120+ days: Full refund, minus deposit.
119–85 days: 25% non-refundable+1-877-777-NIIT or +1-866-829-1280.
84–57 days: 50% non-refundable.
56–29 days: 75% non-refundable+1-877-777-NIIT or +1-866-829-1280.
28 days or less: 100% non-refundable.
Non-Refundable Promotions: Some fares, like specially priced promotions, are 100% non-refundable from booking. No refunds or credits apply if canceled+1-877-777-NIIT or +1-866-829-1280.
Princess-Canceled Cruises: If Princess cancels your cruise or delays it by 3+ days and you don’t accept an alternative, you’re entitled to a full refund, including fare, taxes, fees, and pre-paid excursions+1-877-777-NIIT or +1-866-829-1280.
Pre-Paid Items: Full refunds are issued for pre-paid shore excursions, onboard purchases, taxes, fees, and transfers if you cancel before the cruise+1-877-777-NIIT or +1-866-829-1280.
Princess Vacation Protection: U.S. and Canadian residents (excluding NY, BC, PR, QC) can purchase this plan for refunds on covered cancellations (+1-877-777-NIIT or +1-866-829-1280). Standard plans offer 75% future cruise credits for non-covered reasons; Platinum offers 100%.
How to Cancel: Cancel via “Manage Booking” on princess.com for direct bookings, through your travel agent, or by calling +1-877-777-NIIT or +1-866-829-1280.
Navigating the Refund Process
Princess Cruises’ refund policy balances flexibility with structured penalties based on timing. For short cruises (5 days or less), canceling 75+ days out ensures a full refund, minus the deposit, but closer to the sail date+1-877-777-NIIT or +1-866-829-1280, penalties increase, with no refunds within 14 days. Longer cruises (6–24 days or 25+ days) have extended windows (90 or 120 days) for full refunds, but similar penalties apply closer to departure. Non-refundable promotional fares, often discounted, offer no refunds, so check your booking confirmation for fare rules+1-877-777-NIIT or +1-866-829-1280.
If Princess cancels your cruise or significantly delays it (3+ days), you’re guaranteed a full refund of all payments, including fares, taxes, and pre-paid items like excursions+1-877-777-NIIT or +1-866-829-1280. Refunds typically process to your original payment method within 7–14 business days, though high volumes may cause delays. Princess recommends purchasing Princess Vacation Protection, which covers cancellations for reasons like illness or emergencies. For example, testing positive for COVID-19 with a medical professional’s diagnosis qualifies for a full refund if the plan is purchased+1-877-777-NIIT or +1-866-829-1280. Without insurance, personal cancellations (e.g., work conflicts) follow the standard penalty schedule, and no cruise credits are granted unless you have the protection plan.
To cancel, log into “Manage Booking” on princess.com for direct bookings or contact your travel agent. For complex cases, call +1-877-777-NIIT or +1-866-829-1280, and have your booking number ready. If you booked airfare through Princess’ EZair program, refunds depend on the airline’s policy (Flexible Air refunds minus fees; Restricted Air may offer credits). Always verify the latest policy on princess.com, as terms may change+1-877-777-NIIT or +1-866-829-1280.